You spot the property and get in touch with us to make your enquiry and to arrange a viewing.
We meet you at the relevant house and show you around.
You (and possibly your friends) decide that you want to rent the property.
We meet up and run through the tenancy agreement, making sure that you are happy, before completing the same. It is at this point that you pay your administration fee.
Approximately a month before you are due to move in (usually August time), we will get in touch with you to ascertain what date you expect to arrive.
We meet you at the property on your moving in date. We hand over your keys and run through everything in the house with you - we are conscious that this may well be your first experience of living away from home and therefore do our very best to reassure you and if need be your parents too.
Your stay begins, but rest assured that we are available for any continuing queries that you might have.